FAQs

1. How do you ensure the purity and authenticity of your supplements?

At SellHealth UK, we are committed to delivering supplements of the highest purity and potency. All our products from the Rejuve and Smart Nootropics ranges undergo rigorous third-party testing by SGS, a world-leading pharmaceutical testing laboratory. This independent testing confirms that our supplements contain no fillers, no artificial additives, and only pure, potent ingredients formulated for maximum effectiveness.

2. What makes the Rejuve Range unique?

Our flagship Rejuve Pure Zero Fillers range is meticulously crafted to meet the highest standards of purity, efficacy, and safety. Each supplement is scientifically formulated and encapsulated in custom vegan time-release capsules, which help your body absorb the ingredients steadily over time for sustained benefits. This unique approach supports optimal bioavailability and long-lasting results.

3. What is the Empty Bottle Guarantee?

We are so confident in the quality and effectiveness of our products that we offer the industry-unique Empty Bottle Guarantee. If after using the product consistently for 40 days you are not completely satisfied, you can return the bottle—even if it’s empty—within 7 days of that period for a full refund, no questions asked.

• Limit: One return per household.
• Proof of tracked postage is required to confirm the return date.
• Returns received after the 7-day return window cannot be accepted.

Your satisfaction is our highest priority, and this guarantee reflects our commitment to quality and customer confidence.

4. How fast is shipping and how is it tracked?

We offer fast, reliable UK shipping on all orders, with fully tracked delivery within 24–48 hours. Once your order is dispatched, you will receive tracking information so you can monitor your delivery every step of the way, ensuring your supplements arrive safely and promptly.

5. What is your Returns & Refund Policy?

If you're not satisfied with your purchase, you may return the product after using it for 40 days. You then have 7 days to send back the bottle (even if empty) for a full refund. Key points include:

• Only one return per household is allowed.
• Proof of tracked return shipping is mandatory to validate your refund.
• Returns outside the 7-day post-40-day-use window will not be accepted.

This policy ensures fairness and transparency while protecting our commitment to quality.

6. What resources are available to help me learn more?

Beyond selling premium supplements, we’re dedicated to educating and empowering our customers with credible information. Our website features:

• Informative blog articles on health and wellness.
• Expert-led videos explaining supplement science and usage.
• Complimentary resources like our eBook, “Staying Young with NMN”, which you receive free with every order.

All content is created by our in-house team to ensure accuracy and relevance.

7. What is Subscribe & Save and how does it work?

Our Subscribe & Save program allows you to schedule regular deliveries of your favourite supplements at a discounted price. Benefits include:

• Flexible subscription intervals (weekly, monthly, or custom).
• Automatic deliveries so you never run out of your supplements.
• Exclusive subscriber discounts to save money on each order.
• Easy management and cancellation with no penalty.

You can start, pause, or cancel your subscription anytime through your account dashboard.

8. How can I manage my subscriptions and account?

We provide a dedicated online Account Management Portal where you can easily:

• Track your current and past orders.
• View upcoming scheduled deliveries for subscriptions.
• Modify subscription frequency or product selection.
• Update your payment information securely.
• Pause or cancel your subscriptions without hassle.

This gives you full control and transparency over your orders and subscription plans, making your health routine simple and convenient.

9. Who can I contact if I have more questions?

If you have any additional questions or need support, our friendly and knowledgeable customer service team is ready to help. Contact us via email, phone, or live chat on our website, and we’ll ensure you get the assistance you need.